Privacy Policy
Who we are
HVC Expedite provides specialized transportation for high-value, fragile, sensitive and time-critical shipments, including vehicle driving, auto transport and household moving. We are based in the Minneapolis area and serve customers across the United States and Canada.
This policy explains what personal information we collect through our website, by phone and by email, how we use it, and the choices you have. In this policy, “we”, “us” and “our” mean HVC Expedite.
Information we collect
We collect only what we need to quote, schedule and complete your job.
Information you give us
- Estimate and contact forms: your name, phone number, email address, pickup city, delivery city, the date you need service, and a description of what you are shipping or moving.
- Calls, texts and emails: the details you share when you contact us, such as addresses, contact names at pickup and delivery, item descriptions, declared values and special handling needs.
- Job records: quotes, booking details, delivery confirmations, signatures where required, and payment records.
Information collected automatically
Like most websites, our site and its hosting provider may automatically record technical information such as your IP address, browser type, device type, pages visited and the date and time of your visit. We use this to keep the site working and secure.
How we use your information
- To respond to your estimate request and prepare a quote.
- To schedule, carry out and confirm pickups and deliveries.
- To communicate with you and the people you name at pickup and delivery.
- To invoice you and process payments.
- To keep records for insurance, claims, tax and legal purposes.
- To maintain, secure and improve our website.
- To comply with the law and to protect our rights.
We do not sell your personal information, and we do not use it to send you marketing from third parties.
How long we keep information
We keep personal information for as long as we need it to provide our services and to meet legal, tax, insurance and accounting obligations. Estimate requests that do not become jobs are kept only as long as reasonably needed to follow up. After that, we delete or anonymize the information.
How we protect information
We use reasonable administrative and technical measures to protect personal information, including limiting access to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send payment card numbers or other highly sensitive data through the website form.
Your choices and rights
Depending on where you live, you may have the right to ask us to:
- tell you what personal information we hold about you,
- correct information that is wrong,
- delete your information, subject to records we must keep by law, or
- stop contacting you by phone, text or email.
To make a request, contact us using the details at the bottom of this page. We may need to confirm your identity first. We will respond within the time required by applicable law.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Customers in the U.S. and Canada
We operate from Minnesota, and information you give us is processed and stored in the United States. If you contact us from Canada or elsewhere, you understand that your information will be transferred to and handled in the United States, where privacy laws may differ from those in your location.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Please check back periodically.
Contact us
Questions about this policy or your information? HVC Expedite, Minneapolis area, Minnesota.
Phone: +1 (612) 281-4176.
Email: DominicYoung70@gmail.com.